« Home | Sums it up. » | Storm in a rucksack. » | Saying your prayers. » | Marred by inhumanity. » | An unwelcome message and Labour's complicity. » | Is it it just me.... » | Byron report: Mostly as expected, but China syndro... » | Tibet petition. » | There's nothing quite like a public school circle-... » | Just how long exactly is this piece of string? » 

Monday, March 31, 2008 

Unacceptably poor governing experience.

I continue to not give the slightest fuck about the problems at Heathrow, but the government's intervention is truly something to behold:

The government berated British Airways over the Terminal 5 fiasco today, slamming the airline for subjecting passengers to an "unacceptably poor travel experience".

Aviation minister Jim Fitzpatrick said Heathrow airport's flagship building had "fallen well short of expectations" and the airline needed to place a "much greater emphasis" on the needs of passengers. Fitzpatrick added that Department for Transport officials had been in contact with BA and Heathrow owner BAA "at a senior level" throughout the debacle.

In a statement to MPs, the minister said BA was clearing a backlog of 28,000 bags - nearly double initial estimates. Shadow transport secretary Theresa Villiers said customers had been let down badly, adding: "Yet again the state of Heathrow is a national embarrassment."


Ah yes, because we all know politicians or the government could most certainly have done a better job. The moment the government contracts anything out, be it the Criminal Records Bureau, the numerous IT projects that have gone tits up, even going all the way back to the Tories' privatising in-house NHS cleaning, almost every single one has had a monumental cock-up at some point, or been such a disaster that the resultant backlog has taken months to clear. Then there's been the problems with the Home Office, the losing of the data discs within the Treasury, or the collapse of the payment system involving EU subsidies to farmers by Defra, to list but a few. You could include Railtrack, or the entire privatisation of British Rail, both of which have been embarrassments that rank high above anything that's happened at Heathrow. The private sector and the public sector can be equally incompetent and greedy, but what's going on at Terminal 5 isn't going to cost us anything in the long run, while all the others have and will.

Labels: , , , ,

Share |

Post a Comment

Links to this post

Create a Link

About

  • This is septicisle
profile

Links

    blogspot stats
    Subscribe

     Subscribe in a reader

Archives

Powered by Blogger
and Blogger Templates